Effective October 2, longtime cruise industry executive Jack Anderson will take the helm of Crystal as the company’s interim president and CEO. The announcement comes as Tom Wolber, Crystal’s president and CEO since September 2017, is stepping down to spend more time with his family and to pursue other interests, after completing his three-year service contract with the company. Wolber’s expertise in cruise ship operations and newbuild construction has been a guiding force in Crystal’s expansion of brand experiences that now includes an award-winning fleet of four new river ships and the upcoming 2021 launch of the company’s first expedition ship, Crystal Endeavor. Since 2017, Anderson has overseen Crystal’s commercial efforts serving as advisor to Wolber following his previous executive positions as Crystal’s vice chairman and senior vice president of marketing and sales.
“Jack’s history with Crystal runs deep; with nearly a decade of senior leadership and executive consultant roles at the company – combined with his 30-plus years of cruise industry experience – he possesses a profound knowledge of the Crystal brand and the luxury cruise market. He is uniquely suited to step into this role during this pivotal time in travel, ensuring a seamless transition,” says Tan Sri Lim Kok Thay, CEO and Chairman of Crystal’s parent company, Genting Hong Kong. “We are grateful to Tom for his dedicated leadership, the successful introduction of our river ships and expanding Crystal into the expedition market, while maintaining Crystal’s commitment to an award-winning luxury experience.”
Prior to his roles with Crystal, Anderson served as senior vice president of marketing and sales for Seabourn, Holland America and Windstar Cruises, and senior vice president of marketing for Carnival Corporation.
“It is an honor to be entrusted with Crystal’s stewardship during this transitional time in our industry,” Anderson said. “It has been a pleasure to work alongside Tom, growing this brand I care so deeply about, and I wish him all the best in his personal endeavors.”
As Wolber looks ahead to the future, his sights are set primarily on greater time with family.
“It has been a privilege to work alongside some of the very best professionals in this industry – all of whom embody the philosophy of ‘Crystal Family’,” Wolber said. “At this time, my focus is shifting toward my family and loved ones. I will always appreciate the rewarding experience I have had with Crystal and I know the company is in very good hands with Jack.”
The expansion of Crystal’s portfolio of award-winning brand experiences beyond lauded ocean ships Crystal Symphony and Crystal Serenity began in 2015 with Genting Hong Kong’s purchase of the company and the launch of Crystal Yacht Cruises’ Crystal Esprit. This was followed by Crystal River Cruises in 2016 with four new-build river ships following in 2017 and 2018 with the company preparing for the launch of Crystal Expedition Cruises next year.
Only the world-renowned Crystal Experience offers an unwavering, unparalleled standard of excellence and luxury across four distinct cruising options: Crystal Cruises, the World’s Most Awarded Luxury Cruise Line; Crystal River Cruises, the World’s Most Luxurious River Cruise Line; Crystal Yacht Cruises, offering boutique luxury and bold adventure in the world’s most elite harbors; and Crystal Expedition Cruises, taking Crystal’s acclaimed elegance to the farthest reaches of the world. Crystal has been recognized with top honors in the Condé Nast Traveler Readers’ Choice Awards for a record 26 years including, in 2019, for Best Medium-Ship Cruise Line for Crystal Cruises, Best Small-Ship Cruise Line for Crystal Yacht Cruises and Best River Cruise Line for Crystal River Cruises. Crystal was also voted “World’s Best” by the readers of Travel + Leisure for 24 years, including, in 2017 and 2020, Best River Cruise Line for Crystal River Cruises; and won “Cruise Line of the Year” and “Most Luxurious Guest Experience” by Virtuoso for 2018 & 2019. Crystal is proud to be a platinum partner of the advisors of ASTA.